Service Center

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), the UK or Switzerland, you have certain data protection rights. KTECH aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data, in certain circumstances including where we are processing your Personal Data on the basis of our legitimate interests.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to erasure. You have the right to request that your Personal Data be deleted in its entirety from our systems. We will comply with your request unless we are required to retain your Personal Data due to legal or regulatory requirements, as stated in this policy.

The right to withdraw consent. You also have the right to withdraw your consent at any time where KTECH relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA), the ICO in the UK or the Federal Data Protection and Information Commissioner in Switzerland.

Your Privacy Rights under the California

Consumer Privacy Act (CCPA)

If you are a California resident, you have certain privacy rights as specified under California law, including the CCPA. These include:

The right to know what personal information we collect.

The right to know who we share your data with. We do not sell your data, but we do share your information with others for legitimate business purposes, as described above.

The right to request deletion of your data, Unless an exception applies. Examples of exceptions include when we need to keep data to meet legal obligations or fix security issues. Upon your verified request, we will delete your personal information unless an exception applies, and will direct our service providers to do the same.

Get a timely response. You have the right to make two free requests in any 12 month period. We will respond to your request within 45 days, and in more difficult cases we may extend our response time by another 45 days.

Non-discrimination. We will not hold it against you when you exercise any of your rights, and we encourage you to review your privacy settings closely and reach out to us with your questions.

Under the CCPA, we are required to inform you of the data we may collected in the last 12 months:

  • Identifiers, such as your name, email address and IP address
  • Internet or other electronic network activity information

We may share your personal information with a third party for business purposes or at your direction. We enter into agreements with our service providers in which they can only use your information for specific purposes and are required to ensure its confidentiality. In the past 12 months, we have disclosed the above categories of personal information for a business purpose or at your direction with our affiliates, services providers and third parties. For more details on third parties we share data with, please see the Service Providers section below.

Please contact us at candlon.info@gmail.com if you have any questions about data protection or if you wish to exercise any of your rights described above.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: 

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

 

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.